We want your shopping experience to be as enjoyable, safe and simple as possible. If you have a question that is not answered here, please call us at 1-888-636-4478 or e-mail us at
schsons@kctc.net. We’ll respond to your e-mail within one business day.
We promise to do the following:
- Update product availability on a regular basis.
- Process your order within one business day of receipt.
- Not substitute any products unless you were notified and agreed to the substitution.
- Deliver your order in professional packaging and arrive undamaged, barring any shipping disasters.
- Provide a secure and safe environment for credit card purchases.
- Honor your privacy and allow you to remove your name from our mailing list at any time.
- Shop-test all WOOD Magazine projects in the WOOD Magazine shop to prove the instructions, dimensions and illustrations are accurate.
